• Please review the services page to find out more.

  • Brand Identity Design Package

    Pope Joan specializes in the Brand Identity Design Package, starting at a $2,500 USD investment.

    Please review Pope Joan’s services for in-depth information about the service and the process.

    Brand Collateral Design | Digital, Packaging, Print + Signage

    Reviewing the services page will also indicate additional offerings from Pope Joan once your Brand Identity Design Package is complete and how much your investment will be for each service.

    Rush Job Policy

    If you have a rush job that needs to get fulfilled, the studio handles these requests on a case-by-case basis considering the studio’s present workload.

    The studio’s hours of operation are Monday through Thursday, 9A–3P ET. Please note that this excludes Fridays, weekends, evenings and national holidays.

    A rush fee will be added which is an additional fee to the project for accommodating a timeline outside of the studio’s usual process.

  • Yes, I sure do. I specialize in the Brand Identity Design Package. Once I have completed the brand identity design package, I help my clients transition to digital and print collateral and packaging and signage design projects if needed.

    Please review Pope Joan’s services page to determine what offerings you might need.

  • A sustainable design challenge for the Studio is to utilize imagery on this website as minimally and efficiently as possible, making sure each image has a purpose and, where possible, an alternative location to be considered.

    Head over to view the Pope Joan Design Studio portfolio on Instagram.

  • I will get back to you within two business days to let you know if I can help with your needs. My business hours are listed on this FAQ page under 06. Hours & Communication.

    If the stars are aligned, I will have you secure your space in the Pope Joan Design Studio queue by submitting a 50% non-refundable deposit and signing a proposal and a subsequent contract. All proposals, contracts and invoices are sent via Bonsai.

    Please note the studio takes on a limited number of clients a month to give each project the attention it deserves.

  • The studio business hours are Monday through Thursday from 9.00 am–3.00 pm.

    Please note that all response times exclude Fridays, weekends, evenings, and national holidays.

    - If you are a current client, you are my top priority so please expect a reply within 24 hours.

    - If you are inquiring about working together for the first time or a returning client, I can’t wait to learn more about you and your project. You can expect a reply from me within 48 hours.

    - If you are just reaching out, I really appreciate you taking the time to get in touch. At this time, I’m giving my full attention to my clients and can’t guarantee I’ll reply to as quickly as I would like. But, your communication is important to me and I will be sure to reply as soon as I am able.

  • Security

    All invoices are sent via Bonsai so payment can be entered easily, quickly and securely online.

    Timeline

    I split the payment for the Brand Identity Package into two parts—

    1. The first 50% of the project payment is a non-refundable deposit due at the time of signing the contract which is also through Bonsai as a guarantee of a specific space on my calendar.

    Projects can be booked weeks, even months, in advance—so backing out leaves a space that could have been given and secured to another client. Deposits ensure that you are serious about working together.

    Once payment is made, the project will begin on a clearly-stated and agreed-upon start date in the already-sent proposal and contract.

    2. The remaining 50% is due upon invoicing.

    This final invoice will be sent once all final design elements are approved, the project is complete and payment is sent before final files are delivered to you and/or your website is launched, etc.

    If the final invoice is unpaid upon receipt, a non-compounding late fee of 5% accrues monthly on the outstanding amount.

    All other services are discussed on a case-by-case basis due to the scope.

    Payment Types

    All payments are processed through the Bonsai invoices sent, and you can pay via Stripe or PayPal. Stripe and PayPal accept all major credit cards, and you don't need to own a Stripe or PayPal account.

  • Absolutely. For branding and print projects, you receive packaged, fully editable InDesign or Illustrator vector files depending on the project type.

  • We are a happy team of two (me and my dog, Nigel, who happens to be the employee of the month every month), and I have a select group of talented independent designers based on the unique needs each client brings me.

    My goal is to remain small and focused, and for that reason, Pope Joan Design Studio does not have any employment or internship opportunities available. However, Nigel and I appreciate your interest.

FAQs